Shipping policy

Shipping Policy

Welcome to EcoBasketShop. We are committed to delivering your orders quickly and safely across India.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

We currently ship across India.
Estimated delivery time is up to 7 business days, depending on your location.
Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Free Shipping is available on eligible orders as displayed on our website.
Any applicable shipping charges will be shown during checkout before payment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders across most serviceable locations in India.
COD availability depends on your delivery PIN code.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS (where applicable) so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address and contact details are correct before placing your order. EcoBasketShop is not responsible for delays or failed deliveries due to incorrect or incomplete address information.

Delayed Deliveries

While we strive to deliver all orders within the estimated time, unexpected delays may occur. We appreciate your patience and understanding.

Returns

We offer a 7-day return policy on eligible products. If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Returned products must be unused and in their original packaging. For complete details, please refer to our Return & Refund Policy.